Does anyone know how to update the advanced permissions - where to find this on Instagram - to allow for the public reply in the comment section? Thanks!!
Yes, I basically need a pro account haha I used up my free replies so I need to upgrade to pro to access this feature. It’s possible with the free account to use it but I have maxed out my automatic replies already.😅
@evxlynchristine Okay figured it out! In the ManyChat settings, have to select ‘refresh account permissions’ in the Instagram tab - and then it works :)