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Question

Update Instagram Permissions to add Public comment Reply

  • February 24, 2024
  • 4 replies
  • 363 views

farahamber

Does anyone know how to update the advanced permissions - where to find this on Instagram - to allow for the public reply in the comment section? Thanks!!

4 replies

evxlynchristine

hey love! did you ever figure this out?


farahamber
  • Author
  • Up-and-Comer
  • April 19, 2024

Yes, I basically need a pro account haha I used up my free replies so I need to upgrade to pro to access this feature. It’s possible with the free account to use it but I have maxed out my automatic replies already.😅


farahamber
  • Author
  • Up-and-Comer
  • May 11, 2024

I take back my reply! I upgraded to Pro and still I cannot access this feature...


farahamber
  • Author
  • Up-and-Comer
  • May 12, 2024

@evxlynchristine Okay figured it out! In the ManyChat settings, have to select ‘refresh account permissions’ in the Instagram tab - and then it works :)