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Question

Update System Field using Custom Field value


andremoura

Hi,

I have a flow that starts from the "offline world" lol

Important: this is a flow that someone can use from their phone or someone else.

If I validate that the user is using the pre-registered number (it's a Whatsapp flow), when I use the {firstname} variable, it uses the value coming from the Whatsapp. But I do have on Manychat, via integration, the real name.

So, if I validate the phone number, how can I correctly call my user using {firstname} and not her son's name or SuperQueen80?

Thanks

3 replies

Gustavo Boregio
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You need to use Manychat's API for that unfortunately. You need to use the updateSubscriber endpoint.

 

I've created an app to change the person's name, you can access it here: https://apps.superarmeonline.com/nombre-manychat.php It's in Spanish though.

 

You need to add the Manychat API key (settings > API), and the contact ID (see image with the number highlighted)

 

And then you can add the First and Last names you want.

 

Hope this helps ;)


andremoura
  • Author
  • Up-and-comer
  • July 16, 2024

Is there a URL that I can call to make this change?


Gustavo Boregio
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Yes, using the API and the updateSubscriber endpoint I mentioned earlier.

This is the documentation for it: https://api.manychat.com/swagger#/Subscriber/3ab84a004f4a5942e7a5368c2b807d19