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Urgent: Accounts Inaccessible

  • November 25, 2024
  • 3 comments
  • 56 views
AmirrezaRahimi

Some of the accounts I had have become inaccessible. Has this happened to anyone else? Can you please guide me on what might be causing this?

    3 replies

    rodrigo_silvano
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    • rodrigo_silvano
    • Community Moderator
    • November 25, 2024

    Hey, ​@AmirrezaRahimi 

     

    I think your best option is to open a ticket for the support team look into it: Open a ticket here

    rodrigosilvano.pt | Automate with intelligence - Surprise with experience
    Mateokrrillo
    • Mateokrrillo
    • Up-and-comer
    • November 25, 2024

    Same to me... I try to sign in and say "authentication failed" 

    Gustavo Boregio
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    • Gustavo Boregio
    • Community Moderator & Expert
    • November 25, 2024

    ​@AmirrezaRahimi ​@Mateokrrillo try clearing cookies and history on your browser, or accessing from a different computer or browser.

    If it still fails, talk to support as mentioned by ​@rodrigo_silvano 

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