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Urgent: Accounts Inaccessible

  • November 25, 2024
  • 3 replies
  • 40 views
AmirrezaRahimi

Some of the accounts I had have become inaccessible. Has this happened to anyone else? Can you please guide me on what might be causing this?

    3 replies

    rodrigo_silvano
    Forum|alt.badge.img+3
    • rodrigo_silvano
    • Manychat Community Moderator
    • 521 replies
    • November 25, 2024

    Hey, ​@AmirrezaRahimi 

     

    I think your best option is to open a ticket for the support team look into it: Open a ticket here

    IG: @rodrigosilvano.pt.
    Mateokrrillo
    • Mateokrrillo
    • Rising Conversationalist
    • 6 replies
    • November 25, 2024

    Same to me... I try to sign in and say "authentication failed" 

    Gustavo Boregio
    Forum|alt.badge.img+6
    • Gustavo Boregio
    • Manychat Community Moderator
    • 2172 replies
    • November 25, 2024

    ​@AmirrezaRahimi ​@Mateokrrillo try clearing cookies and history on your browser, or accessing from a different computer or browser.

    If it still fails, talk to support as mentioned by ​@rodrigo_silvano 

    🇪🇸 https://superarmeonline.com | 🇺🇸 🇧🇷 https://gusboregio.com

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