Hi Guys, I'm doing some test of Manychat. I created a simple automation. Keywords is the triger, next the answer is sending to the user, on his DM. As a user, I can't see the answer. I have only the notification that I get some message but I can’t see it. 
As a entrepreneur, I see the message was sent. 
What is the problem, how can I fix it??

Thank you in advance

Renata