When a person gets an automation from a comment, if they click the link multiple times, they get the message sometimes 5 times. How can this be changed to only getting a message once even if they click 10 times?
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You can use tags and conditions to make sure the person only gets the message once.
It’s something like this:
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In this setup, once they get the message for the first time, they’ll be tagged with the tag ‘Got Content’.
If the message triggers again (ie they click the button again), the condition will be negative because they’ll already have the tag ‘Got Content’. So in this case they won’t get the message again.
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