Hi, ​@raymondd!

This description is a little misleading… The option only disables keyboard input to interact with your bot. But there's no way Manychat can prevent a contact/user to send you a message. 

Thanks for the fast response.

So I have the flow set up to start when someone clicks my ad. I have yes/no buttons to qualify the user.

The issue is the person types “yes” instead of clicking the button, which stops the conversation. Dozens of leads were left in limbo this way.

I suppose I could trigger the flow to continue if someone types “yes”. 

Is there another or better method?

Best way is finetuning the first message's copy… writing something like "choose an option below ”.

And that's the only way if you're using the Ad trigger.

If you're sending the keyword as a message via the ad, you could use Data Collection like this:

1. Set Data Collection as Multiple Choice
   • Create a Custom User Text Field to save the selected option
2. Set your options
3. Disable text input
4. Set a custom message to send if the user sends some free text message
5. Create a Condition checking if your custom field is one of the options

And continue your flow normally...

This will force the user to select a given option