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Question

Variable from Webhook doesn`t change in value

  • 28 July 2024
  • 2 replies
  • 33 views

I have an issue I haven`t been able to solve for 3 days now.

 

Make Webhook response returning data, however, sometimes Manychat does not change the variable and returns the previous one. I investigated the issue and decided that it could be because of the content size, JSON seems to be correct. But still don`t know what messages work and which don`t.

 

 

I have 2 automations for 1 bot:

 

Main (working good): https://manychat.com/flowPlayerPage?share_hash=758484_792f08c7000d778390a6818da5b42cf6c1b84fb1

 

Secondary (default reply, doesn't working as wanted): https://manychat.com/flowPlayerPage?share_hash=758484_266553bdabb1a798009d753f5a5c9c4da80f81ce

 

 

In the secondary automations, you see that there is a default reply in whatever stage the user asks random questions and sends any text.

 

Then this text is transferred to Make.com and replied by ChatGPT assistant.

 

 

 

I tried simplifying json, but still doesn`t work. Always works for small 1-line answers. However, when I ask something normal (like for some products or for general piece of content), this part doesn`t work.

 

 

 

Please, tell me what can be the issue? What am I doing wrong? Maybe there are some restrictions or limits I don`t know about?

 

Thank you.

 

@Gustavo Boregio I tried to message you but chat doesn`t work. I would be really thankful if you pay attention to this issue… 

 

 

upd: sometimes, the same message can and cannot be sent due to unknown reasons.

 

?name=Screenshot+2024-07-28+at+19.45.43.png

The text is almost identical, check here:

 

?name=image.png

 

@tejasagja maybe you could help?


upd: Unfortunately, still not working. 

 

If you have any tips how to make it work, would be very greatful 🙏


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