Hello ​@Jennifer_chatbot ,

I haven’t used this model yet, but I recommend selecting a test contact and running the action by clicking the "Test Request" button. After that, a response will appear, which may provide clues about what’s happening.

Please remember to fill in the "processed input" custom field for the selected contact with a value, so that an empty field is not sent to the API.

 

Feel free to share the response after running the test so we can help you more effectively.

Thank you so much for getting back to me!

Currently the code is as follows:

{
  "action": {
    "type": "text",
    "payload": "{{cuf_12840459}}"
  }
}

With the processed input being filled with "{{cuf_12840459}}"

I’ve tested each step and get the 200 OK each time, so I’m unsure where the break is. 

My logs have the following errors, which I can’t quite pinpoint in the flow

 

Hello ​@Jennifer_chatbot ,  
Based on the message in the log, it appears to be a mapping error — your JSONPath is incorrect. You can follow the steps below to check:

1. Send a new test request.  
2. Copy the entire response from the "Response Body" field.  
3. Go to the website https://jsonpath.com

As shown in the screenshot below:  
- In field 1, paste the full API response (the one you copied from "Response Body").  
- In field 2, enter the JSONPath you're currently using (for example: `$.variables.user_id`).  
- The mapped value should appear in field 3. If nothing appears, this confirms the mapping error indicated in the log.

To identify the correct JSONPath more easily, you can also paste the full API response into ChatGPT and say something like:  
"Hi ChatGPT, could you please tell me the JSONPath to extract the information from field X?"  
(Replace "field X" with the exact data you want to extract from the API response.)

Let me know if this helped!