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Is it possible to configure an automation to start with a webhook? For example, I currently use an ecommerce site where it allows you to add webhooks. Is it possible to add a trigger that starts an automation in WhatsApp that comes from a webhook?

Yeap using Manychat’s API.

Here’s the documentation: https://api.manychat.com/swagger#/

It’s not as simple as a single webhook though, you need to:

  1. Create the Whatsapp User and get the User ID
  2. Set any custom fields necessary
  3. And then send the automation

I usually do this with Zapier or Make.com

Happy to help you sorting this out, I’ve done this for multiple clients in the past. Message me if you need help.

PS: Também falo Português ;)

Create a function on the website to redirect to the manychat ref url after going to a target url on the website.

Yeap using Manychat’s API.

Here’s the documentation: https://api.manychat.com/swagger#/

It’s not as simple as a single webhook though, you need to:

  1. Create the Whatsapp User and get the User ID
  2. Set any custom fields necessary
  3. And then send the automation

I usually do this with Zapier or Make.com

Happy to help you sorting this out, I’ve done this for multiple clients in the past. Message me if you need help.

PS: Também falo Português ;)

I would love to know what are the API functions to use this automation in Make :)

Yeap using Manychat’s API.

Here’s the documentation: https://api.manychat.com/swagger#/

It’s not as simple as a single webhook though, you need to:

  1. Create the Whatsapp User and get the User ID
  2. Set any custom fields necessary
  3. And then send the automation

I usually do this with Zapier or Make.com

Happy to help you sorting this out, I’ve done this for multiple clients in the past. Message me if you need help.

PS: Também falo Português ;)

This API action is pretty missunderstood to me.. what is that mean? which API call from the swagger is that? 

“And then send the automation”

@Landsman normally you’d use:

  • createSubscriber
  • setCustomFields
  • sendFlow

 

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