I have 3 different Manychat profiles with each profile connected to separate Facebook Profiles. Let’s call them Manychat Profile A, B and C. Profile A and Profile B are pro profiles. Profile C is a trial profile.
Let me explain the Manychat profiles -
Profile A opened using a Facebook Profile for someone whom I’ll “Ola”. Profile A is a Pro Manychat profile.
Profile B opened using my own Facebook Profile - YGF. Profile B is a Pro Manychat profile.
Profile C opened using my second Facebook Profile (which silly-nilly me named “YGF”). Profile C is a trial profile.
I have full admin rights on all Facebook profiles.
The issue I have is this -
In Profile B, I have two accounts. One for YGF and the second one is Profile A for Ola! So in this Manychat profile, I have 2 pro accounts!
I want to remove the second account which is the Ola’s Manychat Profile (that is, Profile A) from Profile B.
What I’ve tried:
- I’ve tried removing the Facebook page and Instagram account connected to the second account on Profile B. It affected the Facebook page and Instagram account on Profile A! But still left the offending second account in Profile B.
- I tried deleting the second account in Profile B. But I got notified that I will be cancel my Pro subscription, so I didn’t proceed. I’m afraid that if I delete the second account from Profile B, it will actually delete it from Profile A!
But I’m unable to “Leave”. It keeps telling me to transfer ownership to another team member before leaving. I don’t want to transfer the ownership because I don’t know to whom the
Question:
- How do I remove this second account (which is actually Profile A) from Profile B without it affecting the initial/original standalone Profile A?
- If I delete the second account which is Profile A (Ola’s Profile) from Profile B (YGF), will it affect the standalone Profile A?
I hope the description of my issues make sense.