what is the difference between "visitor" and "subscribed" and what is definition of "No of Runs"?

  • 2 April 2024
  • 0 replies


I’m new to manychat & i’ve been thrilled with my first automation! The thing is unfortunately  i can’t interpret the numbers. Actual number of trigger (Comments) on my Instagram is way higher than number of contacts and in the contact list there is visitor and subscribed, what is the difference between them? did he subscribe to my IG Account (became a follower?) or he simply clicked the link i sent using manychat?

Is the term “Active contact” Represent number of contacts receive my message? 

The Automation is simple, reply to each comment with a message that include a  certain link.


Thanks in advance.

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