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Whatsapp API

  • July 2, 2025
  • 1 reply
  • 34 views

Edith Njehia

I want to access the WhatsApp Business API for the number I connected via Manychat. Can I access the 360dialog or BSP dashboard to generate an API key and configure webhooks?

Best answer by rogerioaraujo

Hello ​@Edith Njehia ,
The number connected to ManyChat can only be used through ManyChat’s own API for WhatsApp integrations. Here is the ManyChat documentation with the available API endpoints:
https://api.manychat.com/swagger
If your goal in setting up webhooks is to monitor incoming messages, you can create a default reply flow. This way, whenever a WhatsApp message is received, you can trigger an external request to send that information to other destinations.

1 reply

rogerioaraujo
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  • July 2, 2025

Hello ​@Edith Njehia ,
The number connected to ManyChat can only be used through ManyChat’s own API for WhatsApp integrations. Here is the ManyChat documentation with the available API endpoints:
https://api.manychat.com/swagger
If your goal in setting up webhooks is to monitor incoming messages, you can create a default reply flow. This way, whenever a WhatsApp message is received, you can trigger an external request to send that information to other destinations.