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whatsapp connection unable

  • February 1, 2025
  • 1 reply
  • 94 views

florian berlin

hello

 

i don't know what more to do.  I tried to use WhatsApp OR I tried to connect.

 

this comes at the end:  You can't complete the setup process because your business doesn't meet WhatsApp's policy requirements. If you think this is incorrect, reach out to Meta Business Suite support for help.

 

everything I checked makes sense and now I really dont know what to do. im not able to connect.

do you have any ideas??

 

Best answer by Fabio Gaulke

Hi, ​@florian berlin!

 

Check at your Business Manager if your business is verified. (https://www.facebook.com/business/help/2058515294227817?id=180505742745347)

 

Also check if everything is ok with your phone number at WhatsApp Manager.

(https://business.facebook.com/latest/whatsapp_manager/phone_numbers)

 

Meta doesn't give us the best explanations in such cases. I hope you find out what is preventing you from connecting your phone number.

 

Ich hoffe es hilft 😉

1 reply

Fabio Gaulke
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  • Manychat Community Moderator
  • Answer
  • February 2, 2025

Hi, ​@florian berlin!

 

Check at your Business Manager if your business is verified. (https://www.facebook.com/business/help/2058515294227817?id=180505742745347)

 

Also check if everything is ok with your phone number at WhatsApp Manager.

(https://business.facebook.com/latest/whatsapp_manager/phone_numbers)

 

Meta doesn't give us the best explanations in such cases. I hope you find out what is preventing you from connecting your phone number.

 

Ich hoffe es hilft 😉