Every morning I post on Instagram and put 3 links on many chats that get sent to followers. I was not able to do so this morning. My set up looks completely different.
What happened. Followers are asking for links to my post, but only sending them 1 of the 3 links. What happened to the add button for more links
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IKR it’s a total sh!tstorm for me too. I came here looking for answers, and I’ve only found a couple people moaning about the same drama!!! What am I paying for when I am now being limited?!
Hi, @Kimberly Hoke!
Manychat has now a new type of automation (Quick Automation) and I'm pretty sure that's what you're trying to use instead of the “classic” Post/Reel automation…
More info here:
The new “Quick Automation” appears first on the template list (1). But you still can use the classic method by selecting the old template (2) or even start from scratch (3) and select the classic Post/Reel Comment Trigger.
Hope this helps!
I can’t find the old templates in the mobile app, that’s the issue. I really hope the old features are there, though.
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I can’t find the old templates in the mobile app, that’s the issue. I really hope the old features are there, though.
Oh, I see!
I don't use the App on daily basis, didn't saw that it changed a lot in the last update.
I've tested a possible workaround:
Find an old Reply to comment automations you already have
Touch the (...) menu and duplicate it
Touch the (...) menu on the new copy and select “Open in Flow Builder”
This appears to open the old editor as before.
I’m facing the same issue. I don’t want to send any links as an automated reply to reel comments but just some text like some steps that the user can follow. I can’t see the ‘Instagram comment reply’ button anymore on the app. I also cannot see the ‘set up campaign’ button. The only automation I have access to on the app is ‘auto dm links from comments’ and even in that option I am unable to send multiple links.
can we have the old interface back please? My work is often on the go and I don’t always have access to my laptop. In addition, finding an old automation and then editing it is just an added hassle. The flow builder on the phone app isn’t very user friendly anyway.
if Many chat is charging a bomb, they could at least have simple features on the users fingertips.