Any idea why this FB page that I am the admin of is grayed out?
I believe this may be my problem. I believe I created another account several weeks ago but wasn’t ready at the time to use it. I have since change my online business name and I believe I may have signed up using my original business name. But I haven’t changed my instagram page or facebook page so when i signed in this time around I and the Manychat sign in process was a bit confusing. Neeless to say it will not allow me to connect my facebook page and I have no idea how to fi this problem...Please if you or someone could help me I would be extremely thankful.
If you no longer have access to the original FB profile, talk to support so they can disconnect it for you.
https://help.manychat.com/hc/en-us/articles/14281086345244-How-to-get-support-from-Manychat
Thank you so much for getting back to me so quick!
I'm pretty sure the 1st time I logged in I used connect with google. That is the normal way I connect with everything. And I've tried that but then it flips to connect with Facebook after.
I still have access. The only thing I did was change the name of the page.
Ok try logging in with Facebook, that’s what most people usually do since Manychat will connect to FB/Instagram.
If you can’t get it going reach out to support ;)
All the best!!
So when i connect with Facebook it shows the page I'm trying to connect to but the connect button is Greyed out and I can not click it.
And if you go to Manychat.com you don’t see that page in your list?
Like this:
It's not letting me add a photo here.
I found under automation that FB is connected but it appears to be under the original name not the new name. Is there anyway to just delete everything and start over. I'm so confused at this point :/
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