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Why many parts of my automation gets back to an old version on save? So bothering!

  • March 26, 2025
  • 2 replies
  • 21 views

AlexisD

Hey,

 

The question is in the title. That is SO frustrating to progress in your automation, then you save it and many parts of it randomly go back to a previous old version of the automation.

 

I’m forced to review all the parts of the automation. It may be “due to the fact I didn’t clean my cache” but why would you keep this in the cache anyways and for some reason put randomly parts of the automation to an older version? Please fix basic things like that!

2 replies

rodrigo_silvano
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  • Manychat Community Moderator
  • March 26, 2025

@AlexisD That’s odd…

Manychat builder saves automatically every time you make changes in your flow. Never had this issue before, even if I close my automation without update it. 😕

Have you tried to contact the Manychat support team about this?

Follow this link to contact the support team: https://help.manychat.com/hc/en-us/p/get_support_page


AlexisD
  • Author
  • Up-and-Comer
  • April 12, 2025

Yes I did, and they told me I had to delete my cache/cookies so it works. Still very frustrating to have to do it after losing again my changes.