Hello, how are you? Someone knows why the automation for the response with a specific word in stories is not working for me?
Question
Why the automation for the response with a specific word in stories is not working for me?
+3Hi,
It could be a lot of things… if you give more information about your account and automation… MAYBE… we find something.
As a basic check:
- If you are on the Free Plan, more than 3 keywords set as triggers will stop to work
- Verify if you activated the trigger on the automation
- Test with other keywords
- Test with other accounts
- Rebuild the automation step by step
Hope it helps 😉
--Hello, I am currently using a14-day trial version of Pro. The thing is, I created the automation for the story responses, and the automation in the profile is not working well. I'm not sure what I'm missing or what I need to do to my account to link Instagram with ManyChat successfully.---
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