Hello everyone!
I need your advice. I’ve created my automation, everything works wonderful, but no matter what I do, the bot wouldn’t go first with its message. I would like it to write to the customer as soon as the customer opens the WhatsApp chat via the link.
Thanks in advance!
You can send the first message to a specific number (for example, you capture a lead through a form, then you send the first Whatsapp message to that number). But this is a different scenario, and not triggered by the conversation being opened.
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