Skip to main content
Solved

Wrong automation

  • February 28, 2025
  • 2 replies
  • 22 views

agata12

I've set up automation so that when someone comments a specific word, they're directed to my landing page. However, when they comment that word, a different automation is triggered, and they receive the wrong link. How can I fix this?

Best answer by rodrigo_silvano

Hey, ​@agata12 

When this happens means that you have another automation with the same trigger (and probably set to work for all the posts/reels).

Make sure that your triggers is only used on that specific post/reel.

2 replies

rodrigo_silvano
Forum|alt.badge.img+4
  • Manychat Community Moderator
  • Answer
  • February 28, 2025

Hey, ​@agata12 

When this happens means that you have another automation with the same trigger (and probably set to work for all the posts/reels).

Make sure that your triggers is only used on that specific post/reel.


agata12
  • Author
  • Up-and-Comer
  • February 28, 2025

Thank you, that makes sense.