Hi everyone!
Yesterday, we hosted our second Chatter Matters event, and this month, we rolled out the red carpet for our Super User,
Catalina shared the main learnings and the methodology she had adopted at Dominari AI for business efficiency, which includes:
- Segmentation
- Value-Driven Conversations
- Measurement
- Leveraging AI
And shared different case studies to inspire you to start adopting some of these ideas today! Watch it all here:
We received many great questions during the Q&A, and while we couldn't address them all live, here are Catalina's responses to the ones we missed!
Can you automate the product recommendations based on the answers to the quizzes?
Catalina: Yes! Manychat allows you to automate product recommendations based on quiz answers by using conditional logic and scoring each response. You can assign a score to each answer, which is stored in a Custom User Field (CFU). Once the quiz is completed, these scores are added up to create a final score that determines the product recommendations. This allows you to offer personalized suggestions based on the user's preferences or needs, making the experience more engaging and relevant
How is Manychat AI Agent better than integration with OpenAI?
Catalina: Manychat’s AI Step offers a significant advantage in terms of simplicity and efficiency. With Manychat's AI Step, you can create an entire AI-driven assistant in just one step, allowing for fluid conversations that can handle multiple user inputs and outputs seamlessly. This means that within a single action, you can manage complex interactions, store information, and provide personalized responses all in real time.
In contrast, integrating with OpenAI typically requires more steps to achieve the same level of conversational fluidity. OpenAI setups often involve more manual configuration, such as multiple API calls and separate logic for each interaction. This makes Manychat’s AI Step not only faster to set up but also more intuitive for users who want to automate conversations without needing extensive technical knowledge.
By using Manychat’s AI Step, businesses can streamline their customer interactions with ease, reducing setup time while maintaining a high-quality conversational experience.
What do you recommend to obtain leads for a fine jewelry, unique piece, ecommerce store?
Catalina: For a fine jewelry eCommerce store, AI can help create personalized and exclusive experiences that capture high-quality leads. Use AI-powered quizzes or style finders to recommend products based on customer preferences, then offer exclusive discounts or early access in exchange for contact details. You can also create AI-driven notifications for limited-edition releases, allowing customers to pre-order and feel a sense of exclusivity. Integrating virtual try-on assistance further personalize the experience, boosting engagement and lead conversion.
Did you join us? What was your favorite tip shared by Catalina?
🎤 If you would like to share your journey with Manychat, we have opened a call for community speakers for the next events! We want to highlight your expertise and inspire others! Share your details in this form
LinkedIn: www.linkedin.com/in/catalina-rendon-gamboa
Website: www.dominariai.com
Schedule a 30-minute meeting with me: https://calendly.com/catalina-dominariai/30min