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Hi,

 

I have created 5 checklist that i have posted with different post, now people are commenting on all the reels at one time, so how can i let the clients know that they need to comments once and they will receive all the guides later, usally if they comment many time, the bots messes up.

Hi, ​@apsgdds!
 

You could do a validation right after the trigger to check if the contact has already started the automation in other post…

You'll need to create a Tag to identify these contacts, then, right after your automation's trigger, set a condition checking if the contact has the tag:

  • IF YES = Do nothing, leave that connector empty
  • IF NO = add an Action block and add the created tag… then continue your flow as it is.

This will make the flow only deliver something the first time the contact triggers the automation.

 

Hope this helps somehow! 🙌

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