If you're using Manychat but still managing your leads manually, it's time to create your first CRM! In this guide, I’ll show you how to set up a simple but scalable CRM inside Manychat, leveraging Google Sheets for real-time tracking.

Why use Manychat + Google Sheets for CRM?

✔️ Track every customer stage automatically (prospect → interested → quotation → client)

✔️ Keep all customer data organized in a centralized Google Sheet

✔️ Automate lead management without third-party CRM tools

✔️ Easily scale by integrating with other platforms when needed

How does it work?

With a modular Manychat automation, we’ll send real-time updates to a Google Sheet each time a user takes action. This lets you track interactions, timestamps, and lead progression—all inside Google Sheets.

🚀 Whether you're starting from scratch or improving your existing chatbot setup, this guide will help you streamline your customer management process.

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