If you're using Manychat but still managing your leads manually, it's time to create your first CRM! In this guide, I’ll show you how to set up a simple but scalable CRM inside Manychat, leveraging Google Sheets for real-time tracking.

Why use Manychat + Google Sheets for CRM?

Track every customer stage automatically (prospect → interested → quotation → client)

Keep all customer data organized in a centralized Google Sheet

Automate lead management without third-party CRM tools

Easily scale by integrating with other platforms when needed

How does it work?

With a modular Manychat automation, we’ll send real-time updates to a Google Sheet each time a user takes action. This lets you track interactions, timestamps, and lead progression—all inside Google Sheets.

Whether you're starting from scratch or improving your existing chatbot setup, this guide will help you streamline your customer management process.

!-->