I know we all love our perfectly crafted conversations we’ve been creating with ManyChat for a while now.
And we all also love the flexibility of AI, and would love to have an AI bot that’s perfectly on brand, can understand user intentions and at the same time use our perfect conversations to get our customers over the line.
Achieving this AI can be quite a challenge though.
One way I’ve been using ManyChat + ChatGPT/OpenAI is with a hybrid approach:
- I use ChatGPT to read what the user entered and interpret that better than any keyword could have done.
- Then we use ManyChat conditions to direct the customer to the right path in our ManyChat bot.
- Add to this a bit of AI-generated content, and you get the best of both worlds!
Here’s an example of how this is done:
https://www.loom.com/share/98f7c4c57e1548f0b2deacdda5a0d7a7
How have you been using AI with ManyChat so far?
Do you think this use case can be useful for you and your clients?