Hey there, Manychat enthusiasts! Trilce here, and today, I've got a golden nugget of wisdom to share with you. If you're setting up a new Manychat account or looking to refine multiple automations without getting lost in a maze of tabs, I've crafted a guide that's sure to help.
Watch the full tutorial here for a step-by-step walkthrough. 7 min
Navigating Through the Setup:
Starting fresh or looking to expand, you'll likely have a galaxy of automations to deploy: Location , Opening Hours , Contact , and a series of Service options οΈ. Here's the insight on crafting these automations with precision and efficiency.
The Common Pitfall:
Let's take a detour and talk about the not-so-efficient method first. Imagine you're setting up a "Pick a Service" automation within a folder named "Demo IG." The intuitive approach might be to dive deep into each service, embedding all the details, prices, and info directly within this automation. But, here's the twist: this approach might just tie you in knots, especially when trying to automate responses based on specific keywords like "oil change."
A Smarter Path:
To avoid getting caught in this web, here's a strategy that's as streamlined as navigating through hyperspace with just one jump:
- Create a Dedicated Folder: Start with organizing your automations under a channel-specific folder, e.g., "Demo IG."
- Build Individual Automations: Instead of cramming details into one, create separate automations for each service or inquiry. This makes each one easily accessible and more manageable. οΈ And DO NOT fill out all the information at once, focus on creating all of your automations and publishing them first before adding the details.
- Linking Made Easy: With individual automations set, linking them within a primary automation becomes a breeze. No need to build from scratch each time you want to connect services.
Why This Works:
By setting up separate automations for each aspect of your service, you not only keep your workspace tidy but also ensure each query has a direct and clear path to its answer. It's like having a direct line to the information your customers need, without the extra steps.
Polishing the Process:
Don't forget to mark each completed automation with a simple emoji or symbol . It's a small step that can save you loads of time in the long run, helping you quickly identify which automations are ready to go and which ones need further attention.
REMEMBER TO DISABLE YOUR TRIGGERS UNTIL ALL OF YOUR AUTOMATIONS ARE FULLY FINISHED AND PUBLISHED
The Takeaway:
This approach isn't just about saving time; it's about creating a more fluid and responsive experience for both you and your audience. By optimizing how you build and connect your automations, you're setting up for a smoother journey, much like finding the most efficient route through a complex network.
So, there you have itβa straightforward strategy to enhance your Manychat automations. Dive in, apply these tips, and watch your efficiency soar!