Hi everyone!
Iâm trying to set up an AI chatbot in ManyChat that uses ChatGPT (or DeepSeek) via the official integration, following the instructions from this article: https://help.manychat.com/hc/en-us/articles/14281251371164-ChatGPT-integration
The problem is that the workflow doesnât support multi-turn conversations properly. Here's exactly what I'm trying to achieve and where it's failing:
What I want:
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The bot asks the user to type a question
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Sends it to ChatGPT (or DeepSeek) and returns the answer
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Saves the entire conversation
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Repeats this loop until the user types âendâ or âstopâ
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After that, exports the full conversation + user contact info to Google Sheets (or another tool)
The issue:
Following the official guide, the bot only responds to one message and then stops.
If I try to loop it back to the original question block, it either loses context or breaks the flow.
Thereâs no clear way to combine multi-step Q&A + end conversation + export in a clean and working flow.
Questions for anyone who made this work:
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How do you create a loop for multiple questions and answers without the flow getting stuck or messy?
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How do you maintain context in the prompts if users ask follow-ups?
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Whatâs the best way to export name, phone, and full conversation to Google Sheets once the user types âendâ?
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Is it better to use the native ChatGPT integration or go through an HTTP request to OpenAI API?
If anyone has an example flow or video of how you did it â Iâd really appreciate it!
Thanks in advance to anyone whoâs been through this and can help a fellow ManyChatter not lose his mind
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