I want to warn other users about a serious issue with ManyChat. After over 4 years of using the platform my account was permanently terminated without prior warning for “suspicious activity”.
No specific explanation was provided, no evidence, no chance to fix anything. The decision was labeled as final.
What’s worse: all connected pages and data were deleted instantly, with no option to export, back up, or appeal.
If you’re building a business on ManyChat, please be aware that:
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bans can happen suddenly, even for long-term paying users
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you may receive no clear reason
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there is no real appeal process
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you can lose everything overnight
I strongly recommend having backups and considering alternative platforms. Relying fully on ManyChat is a serious risk!!!