The instagram one as well is not working. I checked the dev console and its sending the wrong rule of the last good known configuration. 

Hi ​@emilalizadeh! We are sorry you faced some issues. Could you please specify if you were able to test it? Did you test from another TikTok account?

This doesn’t work for instagram as well.  

I am able to set up with “Message contains” keyword but when I switch to “doesn’t contain”, it says it saves, but the trigger does not change.

Hey ​@emilalizadeh, ​@batawa & ​@user193929 

When you use the trigger “the message doesn’t contain”, you’ll need to use the trigger “message contains” as well.

This way, it will work 🙂

Let me know if this helps!