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We’re so excited to have you join us on this journey to explore TikTok automations. While the TikTok and Manychat teams are diligently working to enhance the TikTok channel with more capabilities, we're excited to welcome you as our superhero testers. You are among the first users globally to experience and help shape TikTok on Manychat.

Here’s a quick rundown of what you can do with TikTok (beta) on Manychat:

đź’ˇ Beta features:

  • Available triggers: currently, the only way you can trigger an automation for TikTok is whenever someone sends you a direct message (DM). You can:
    • Set up specific keywords to trigger an automation
    • Configure default replies from Settings
    • Coming next: being able to trigger automations from comments
       
  • Available content blocks in messages:
    • Text: add text to your messages
      • Coming soon: adding buttons/sharing links
    • Images
      • Images can be sent everywhere except USA
    • Delays to control the timing between your messages
    • Data collection to gather details like phone numbers and email addresses directly through DMs
    • System fields, custom fields and bot fields
      • Coming soon: field to check if someone is a follower
  • Available automation steps
    • AI Steps
    • Conditions
    • Actions
    • Smart Delays
    • Randomizer

💡 Pro tip: you can replicate your current automations for TikTok by using the “Convert Channels” feature. Once you have replicated it, all you need to do is change the trigger. Learn more on the Convert Channels feature here

Feel free to explore, ask questions, and share your feedback with us—this community is all about learning together!

Welcome aboard,

The Manychat Team

Hi ​@Natalie Evseyeva!

I have one of my clients I’m trying to get connected to TikTok. I see TikTok as an option in Manychat settings, but when he goes to connect his TikTok to it, it is not an option. Is there something I need to do from my end to allow him to connect his TikTok account to his Manychat?

​@Natalie Evseyeva wanted to bump this up! :) 

Hi ​@Natalie Evseyeva 

Please see attached screenshot of the message I am getting when I try to connect TikTok. 

Thank you, 

Kasey Trenum 

 

Hey ​@Mackensie 👋 There are 2 possible reasons your client may not be able to connect their TikTok account:

  • Currently, TikTok automations are only available for TikTok business accounts, so if they have a creator or personal account, they would need to switch to a business account.
  • The other possible reason it’s not working is if they are based in the US, Europe or UK. TikTok automations are not available in these geos yet. We’re working with the TikTok team to be able to launch in the US soon, stay tuned for more updates! 

Hey ​@Ktrenum 👋 I’m guessing you’re based in Europe, UK or the US? TikTok automations are not currently available for these regions. However, we’re working with the TikTok team to be able to launch in the US soon, and we’ll look into Europe and UK next. Please stay tuned for more updates 🙏

Hey ​@Mackensie 👋 There are 2 possible reasons your client may not be able to connect their TikTok account:

  • Currently, TikTok automations are only available for TikTok business accounts, so if they have a creator or personal account, they would need to switch to a business account.
  • The other possible reason it’s not working is if they are based in the US, Europe or UK. TikTok automations are not available in these geos yet. We’re working with the TikTok team to be able to launch in the US soon, stay tuned for more updates! 

Hi ​@NamiFromManychat I have a couple of clients connected with TikTok that are in the US. Is this a recent limitation?

 

Hey ​@Mackensie! Yes, unfortunately, for the time being US based users will also not be able to connect but we are working with TikTok team to make it possible soon. 

Ok I set up my automation and it does work. But what is not working is when you add your link to that same text box that your are telling them to grab the freebie people are unable to click on that link or it’s just to much to try to copy and paste it into the browser. They should be able to get the link, click it and go straight to the product. 

 

Can you give me some kind of clarity?

 

  1. I created the trigger to let them know I’m sending the freebie (but having the link and the freebie information is too much and it won’t let them just copy the link. They would need to copy the whole thing and split it up just to get the link. 
  2. So, I created a second trigger with just the link. 

I think that’s to many steps

 

If I understood it correctly, links are not available yet.. so, there’s no way to send links for them to click

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