Hi everyone,
Since yesterday I’m facing an issue where ManyChat is not replying publicly to Facebook comments. The inbox message is being sent just fine when someone comments — but there is no auto reply on the post itself.
Here’s what I’ve already checked:
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Page is connected to ManyChat properly
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Auto-comment reply feature is turned on
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Permissions refreshed (Manage Page, Read Content, etc.)
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Tried reconnecting the Facebook Page
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Ads trigger is active
Still, the comment doesn’t get a public reply, only inbox message.
Is anyone else facing this issue recently?
Is it a temporary bug or a permissions-related problem?
Would appreciate any insights or suggestions
Thanks in advance!