I need to know if there is an option in Manychat for multiple agents to handle queues simultaneously, as I will be using it for a call center with 9 people. Would it be possible to do something in Manychat? Manage queues, transfer calls, etc.?
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I need to know if there is an option in Manychat for multiple agents
Best answer by Gustavo Boregio
They’ll be using Manychat’s Live Chat feature.
Here’s the documentation on it:
https://help.manychat.com/hc/en-us/articles/14281070478748-Manychat-Live-Chat-Overview
Hope this helps!
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