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Hello, I'm reaching out for help because after connecting my WhatsApp number to ManyChat to test some features, I completely lost access to it.
I can still make phone calls and receive SMS messages, but I can no longer access WhatsApp or WhatsApp Business.
When I try to log in on my phone, I get an error. When I try on the computer, it says there's already an account connected.

After finishing the test on ManyChat, I canceled and deleted my account directly through their website, but even so, I lost access to my number on WhatsApp.

Hello ​@Papayannaros ,
Have you also removed the number from your Business Manager?
After connecting your number to Manychat, if you want to disconnect it, you also need to go to your Meta Business Manager and remove it there. Please note that this will completely remove your number from the integration, and only then will you be able to register it again in the regular WhatsApp app.

Here is a help article from manychat with step-by-step instructions on how to do this:
https://help.manychat.com/hc/en-us/articles/14281346866460-How-to-remove-WhatsApp-integration-from-Manychat

Important: after removing your number, you will no longer be able to use the integration with Manychat unless you go through the full connection process again.


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