O manychat não sobe conversas do instagram quando falamos com o seguidor e ele responde, mas caso o seguidor de maneira espontânea fale conosco a mensagem sobe. Alguém já passou por isso? Sabem dizer o que pode ser?
Question
Manychat não sobe conversas do instagram
I've been having the same issue since last Monday. I've tried everything and nothing has worked. We have several posts from people with this issue.
When a customer interacts with an Instagram ad, ManyChat doesn't recognize the message or create a contact, right?
ManyChat still hasn't provided me with a solution through the support channel.
Please open a ticket as well, to reinforce the issue with support.
And if you manage to resolve it, please let me know.
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