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Hello everyone! Could you help me with a question? Does the pro plan only allow me to have 1 team member? Thanks

Hi, ​@Vitor de Goes Teixeira!

 

You can have much more than 1 team member with PRO. I have accounts with a lot of members and never experienced some problem…

 

The only “limitation” ist if you need Live Chat Agents… The PRO plan gives you 3 seats. And if you need more than that, you have to subscribe to Manychat Inbox: https://inbox.manychat.com/pricing

 

But, again, if you need people to help you build automations (with more access privileges than just Chat Agent), it should be unlimited.

 

Hope this helps!

Hi ​@Fabio Gaulke! How are you? Could you help me with another question, please? Within this $15.00 monthly budget, could I interact with up to 500 contacts, being charged per message opened within the 24-hour window? Would this be for the total number of messages on both Instagram and Whatsapp? I'm going to automate a pet shop and the flow of messages is very large, could you clarify this point for me, please? Thank you very much

Hi ​@Fabio Gaulke! How are you? Could you help me with another question, please? Within this $15.00 monthly budget, could I interact with up to 500 contacts, being charged per message opened within the 24-hour window? Would this be for the total number of messages on both Instagram and Whatsapp? I'm going to automate a pet shop and the flow of messages is very large, could you clarify this point for me, please? Thank you very much

When a user start a conversation with you, it will become a contact. In $15 billing, you can have 500 contacts. There is no limit for messages. 

Hi, ​@Vitor de Goes Teixeira!

 

If you're creating automations for Instagram, Telegram, Facebook Messenger and/or TikTok, you will just pay for your Manychat subscription, and you can trigger and send unlimited messages to these contacts.

 

Now, if you're willing to use Manychat with WhatsApp, in addition to the subscription, you'll need to pai for the message templates you will send to your contacts. This isn't particular to Manychat, every automation tool will charge you to send WhatsApp Message Templates, cause Meta charges it.

 

Here are some links with information about pricing:

My CountHi ​@Fabio Gaulke! How are you? Please, could you help again? My client gave me administrator access, but how do I access her account to register and start developing? Thank you very much!

My CountHi ​@Fabio Gaulke! How are you? Please, could you help again? My client gave me administrator access, but how do I access her account to register and start developing? Thank you very much!

 

Hi, ​@Vitor de Goes Teixeira!

She probably sent you an URL to be invited to her Manychat Account. Open it and accept the invitation.

After that, you just have to click on the account profile and select one of the accounts you have access:

  2.  

Hi ​@Fabio Gaulke  Thanks for sharing the tip about the Inbox Plan with ​@Vitor de Goes Teixeira 
Are you currently subscribed to the plan yourself? I’d love to hear if you have any business cases or success stories you can share. I’ve found the pricing quite high for large groups, so it’s not always easy to convince clients to make the switch.
Any best practices or insights would be greatly appreciated!

Cheers! Cata

 

 

 

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