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Track Website Clicks with WhatsApp URL Buttons

Related product area:WhatsApp
  • February 14, 2024
  • 11 replies
  • 557 views
Track Website Clicks with WhatsApp URL Buttons
David A
Manychat Team Member

Hi Manychat Community! šŸ‘‹

šŸ”˜ Time to Start Pushing Buttons!


šŸ“ URL Buttons are now available on WhatsApp! Now WhatsApp joins our other Manychat channels by allowing customizable URL buttons within your messages.

šŸ“ˆĀ What are the Benefits? The biggest benefit is the ability to track your click through rate within your Manychat flows! Now you can remove the guesswork about which message is working better by tracking how many clicks your URL button has received in the flowbuilder. In addition, you can also track clicks within the Live Chat section of your Manychat dashboard.

āœļø Customizable text: Rather than relying on the updated Manychat text you receive when delivering an inline link (picture below), URL buttons let you customize your text!

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šŸ”„Ā Consistency Across Channels: With this update, WhatsApp joins the rest of Manychatā€™s channels like Messenger, and Instagram where youā€™re able to send buttons that link to your website or any other URL.

ā¤ļø Do you love this update? Comment below to let us know how this changes your WhatsApp process, and what other features you would love to seeĀ šŸ‘‡

    Marina
    Marcin Baćko
    Martin

    11 replies

    Martin
    • Martin
    • Chat Surfer
    • February 14, 2024

    Nice

    David A
    Marina
    nick
    Marcin Baćko
    Forum|alt.badge.img+2

    Ooooo NiceĀ 

    Marina
    nick
    Fredy
    • Fredy
    • Up-and-Comer
    • February 15, 2024

    Son unos Cracks...

    pablo
    • pablo
    • Channel Explorer
    • February 20, 2024

    esto no esta funcionando, lo probe de todas formas y cuando coloco una urlĀ en un boton no muestra el flujo que lo contiene, revisen por favorĀ 

    si deseas ayuda solo envĆ­ame un WhatsApp >> https://bit.ly/wapabloMC
    kairos
    • kairos
    • Rising Conversationalist
    • February 22, 2024

    Hmm. It looks like when you have aĀ URL button, you canā€™t have a regular button next to it. For instance, in other channels, you can have a combination of a URL button and a regular button. But this is currently not allowed in WhatsApp channel. Is this a bug?

    David A
    David A
    Manychat Team Member
    • David A
    • Author
    • Manychat Team Member
    • February 23, 2024

    Hmm. It looks like when you have aĀ URL button, you canā€™t have a regular button next to it. For instance, in other channels, you can have a combination of a URL button and a regular button. But this is currently not allowed in WhatsApp channel. Is this a bug?


    Hey there! Thank you for your comment.Ā 

    Unfortunately this circumstanceĀ is a technical restriction of WhatsApp. For WA, you can put only one URL button or up to 3 normal buttons. Thank you for pointing this out.

    David A
    Manychat Team Member
    • David A
    • Author
    • Manychat Team Member
    • February 23, 2024

    esto no esta funcionando, lo probe de todas formas y cuando coloco una urlĀ en un boton no muestra el flujo que lo contiene, revisen por favorĀ 

    Hola amigo, tengo problemas para entender tu problema. ĀæPodrĆ­as enviar un vĆ­deo o una captura de pantalla?

    Sebastian Riehle
    Forum|alt.badge.img+1
    • Sebastian Riehle
    • Rising Conversationalist
    • February 27, 2024

    Awesome šŸ’ŖšŸ˜Ž

    Thank you very much!

    David A
    timotheeduran
    • timotheeduran
    • Up-and-Comer
    • November 19, 2024

    Hey David, thank you very much for this!

    Ā 

    Is there any specific measure that I should take to count clicks on those buttons, tho? Iā€™m building a WhatsApp Automation with buttons redirecting to my website directly (no URL shortener, no UTM parameters). I tested the automation with multiple users & saw them clicking on the buttons. Yet the click count remains to 0 for each button.

    Ā 

    Thank you for your help & best!

    Tim

    Christopher Bauer

    For some reason, the url shorting redirects every link to a invalid linkā€¦Ā how can I go about this?

    han_nah
    • han_nah
    • Up-and-Comer
    • April 8, 2025

    Cool!

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