How can I send WhatsApp templates with API

Hi, ​@mattchaparrof!

Could you describe a little more your "operation scenario”? Like how you contact your clients, if you use another tool to chat with the clients, if they chat via the same number you wish to send this confirmation, or are they making the appointments via a form/ system, etc…

Anyway...

First you must create the contact in Manychat. If they already exist, you'll need to get the Contact ID to be able to send a flow.

• To create a new contact = https://api.manychat.com/swagger#/Subscriber/f42eb3580f33178fdf9d87f0c778f86e
  • Note that the response comes with the Contact ID. Save that in your CRM/ Database to easily send future flows.
• To get Contact info (such as the ID) you can use “findBySystemField” and input the contact email = https://api.manychat.com/swagger#/Subscriber/ef59064a933ef7464083a39c520a274

• After getting the Contact ID, you'll be abe to send automations to them using "sendFlow” = https://api.manychat.com/swagger#/Sending/28f1abbb07b0d4773b846dbeb3880e3c

And to sendo something outside the 24h window, just create the flow using your Message Template as first step.

We (the community) can help more, but for that, it's necessary to know better what you are doing or how you wish to do it…

Hope it helps!

🙌

Hey ​@mattchaparrof you need a connector tool like Make.com or Zapier to do all the steps.

In Make.com it looks something like this:

Let me know if you need help setting this up, I do this setup for my clients and I also teach it (in Spanish!) ;)