Hello,
How can I contact Manychat customer service? I've asked to cancel my subscription since December, but I see that I'm still being billed even though I'm no longer using your service. I've been billed for December and January even though I'm not going to use my account.
Could you please cancel my subscription permanently and stop all future billing? Thank you in advance for your understanding and help.
Best regards,
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Best answer by rodrigo_silvano
Hello,
On the left side menu, go to settings → Billing → Cancel subscription (This only works on the website, not the APP)
This way, Manychat will not charge you in the future.
If you can’t log in to your Manychat account, you can submit a ticket here: https://help.manychat.com/hc/en-us/requests/new?ticket_form_id=11962708022300
Let me know if this helped 🙌🏼
+3Hello,
On the left side menu, go to settings → Billing → Cancel subscription (This only works on the website, not the APP)
This way, Manychat will not charge you in the future.
If you can’t log in to your Manychat account, you can submit a ticket here: https://help.manychat.com/hc/en-us/requests/new?ticket_form_id=11962708022300
Let me know if this helped 🙌🏼
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