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Chatter Matters by Manychat

Every month, we roll out the red carpet for one of our amazing super users who has mastered the art of Manychat.

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  • 172 Replies
27 Topics
Raquel C
Manychat Team Member
Raquel CManychat Community Manager
published in Chatter Matters by Manychat
[Webinar Recording] Manychat Advanced: Master your flow

Hey there!A huge thank you to everyone who joined us for the follow-up to Manychat Basics—our Manychat Advanced session!We loved having you with us (again, as for many of you, this wasn’t your first community event!) and I hope you left with deeper insights and ways to optimize your existing flows. 📹 Here’s the event recording: And if you missed our Manychat Basics session or want a quick refresher: We’ll be back next month with more exciting events—stay tuned!🤗 Got a topic you'd love to see featured in a future session? Drop your ideas—we’re listening!👂

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Raquel C
Manychat Team Member
Raquel C
Manychat Team Member
Raquel CManychat Community Manager
posted in Chatter Matters by Manychat
💬 Live Q&A: Manychat Advanced with Gustavo

Hello everyone! 👋During today’s event, Manychat Advanced, we invite all attendees to leave their questions as a comment in this thread.Some of these questions will be answered LIVE by ​@Gustavo Boregio, and others will be answered here by our amazing Manychat Support team. This is your chance to get answers from the experts! Drop your question below right now! 👇

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Yeraldin Zambrano
Raquel C
Manychat Team Member
Raquel CManychat Community Manager
published in Chatter Matters by Manychat
[Webinar] Need help to master advanced flows? Ask your questions here!

​@Gustavo Boregio is back on June 25 for a Manychat Advanced session -  the second episode of these series. If you attended Manychat Basics, and are ready for the next step, this session is for you! We’ll take a deep dive into the workflows that power high-performing results. Whether you're looking to optimize your existing flows, personalize communication at scale, or discover new ways to drive conversions. Register here 👇  🙋‍♂️ Have a question about your flows? Drop it below for a chance to have it answered live during the session!Be sure to include as many details as possible (while keeping any personal information private), so Gustavo can give you a personalized response! 

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Tincho
Raquel C
Manychat Team Member
Raquel CManychat Community Manager
published in Chatter Matters by Manychat
[Webinar Recording] Manychat Basics: All you need to know

Thank you so much to everyone who joined the Manychat Basics session!It was such a joy to have you with us, and we hope you walked away with a better understanding of how to get started and make the most of Manychat.If you couldn’t make it live (or just want to rewatch your favorite parts), don’t worry—we’ve got you covered!   🚀 Coming Up Next: Manychat Advanced We’re excited to keep learning together! Next month, ​@Gustavo Boregio is coming back for a special Manychat Advanced session on June 25. This event is designed for those of you ready to go beyond the basics and unlock even more potential with automation, segmentation, and smart strategies.Register for the session here:  🙋  Drop your favourite pieces of advice from Gustavo in the comments below! (We know it’s hard to choose just one 😊)

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Raquel C
Manychat Team Member
Raquel C
Manychat Team Member
Raquel CManychat Community Manager
posted in Chatter Matters by Manychat
💬 Q&A en Vivo: Masterclass de WhatsApp con Trilce

Hola a todos! Durante el evento de hoy, Masterclass de ventas por WhatsApp con Manychat & Trilce, invitamos a todos los asistentes a dejar sus preguntas como comentario en este hilo.Algunas de estas preguntas serán respondidas EN VIVO por ​@Trilce Jirón Garro, y otras serán contestadas aquí por nuestro increíble equipo de Soporte de Manychat. ¡Esta es tu oportunidad de recibir respuestas de los expertos! ¡Deja tu pregunta abajo ahora mismo! 👇

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Trilce Jirón Garro
Raquel C
Manychat Team Member
Raquel CManychat Community Manager
published in Chatter Matters by Manychat
[Grabación 🎥] ¿Listo para vender más por WhatsApp? Sigue aprendiendo con Trilce

¡La pasamos increíble en la Masterclass de WhatsApp con Trilce!Tuvimos una sesión llena de consejos para ayudarte a tener éxito en WhatsApp y aumentar tus conversiones.Aún queda mucho por aprender, y no queremos que te quedes a mitad del camino. Por eso, el próximo mes tendremos una segunda sesión.¡Ya puedes registrarte aquí!👇 Mientras tanto, mira la grabación y déjanos tus preguntas aquí abajo para que Trilce las responda en la próxima sesión.  ¡Nos vemos pronto! 🤗 

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Javiercarrillo
Raquel C
Manychat Team Member
Raquel CManychat Community Manager
published in Chatter Matters by Manychat
[Spanish Webinar] ¿Quieres aprender a dominar las ventas por WhatsApp?

​@Trilce Jirón Garro  pasó de dirigir el negocio familiar en Costa Rica a liderar el marketing digital en LATAM. Cofundó La Repa de Sueños y, con Manychat, aumentó sus ventas en un 35 %.🤑 Hoy forma a miles de personas y dirige una agencia con más de 100 cuentas activas. ¡Conoce su historia abajo!🗓️ El 10 de junio, Trilce nos acompañará para enseñarte cómo crear un embudo de ventas con Manychat que convierte leads de Facebook, Instagram y TikTok, y los dirige a WhatsApp para cerrar ventas. Regístrate ahora👇 💬 ¿Tienes alguna pregunta sobre la automatización en WhatsApp? Déjala en los comentarios para que pueda ser respondida en vivo durante la sesión.   La historia de Trilce con Manychat ¿Cómo usas Manychat ahora?Trilce: Actualmente utilizo Manychat para automatizar las interacciones con los clientes en WhatsApp, TikTok e Instagram. Mediante la implementación de chatbots con inteligencia artificial, gestionamos eficazmente las consultas iniciales, realizamos seguimientos oportunos y

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Bodyadonay
Raquel C
Manychat Team Member
Raquel CManychat Community Manager
published in Chatter Matters by Manychat
[Webinar] Getting started with Manychat? Ask your question here!

Join us on May 20th for a special webinar with our Community Moderator and SUPER User, ​@Gustavo Boregio !Gustavo will be hosting a hands-on session designed to get you up and running with Manychat—fast.Whether you're brand new or simply looking to refresh your skills, this session will equip you with the essential tools and strategies to build powerful flows and drive real results for your business. 💸He’ll walk you through everything you need to know to get started with Manychat in 2025. From Instagram to WhatsApp to AI, Gustavo will cover it all—including your questions—during a live Q&A.Register for the session here:  📩  Have a question about Manychat or your flows? Drop it below for a chance to have it answered live during the session! 

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Raquel C
Manychat Team Member
Raquel C
Manychat Team Member
Raquel CManychat Community Manager
published in Chatter Matters by Manychat
Chatter Matters: Tomás Escobar [in Spanish 🇪🇸]

🛄 El camino de Tomás en el marketing conversacional comenzó con un año en China 🇨🇳, en donde descubrió el poder real de este campo muy nuevo e innovador. Su experiencia como ingeniero en empresas importantes como IBM, AT&T y HONEYWELL lo ayudó a desarrollar rápidamente una comprensión profunda de la tecnología y cómo aplicarla efectivamente en el rubro. Después de regresar a Europa, Tomás se convirtió en uno de los pioneros en adoptar la API de Facebook Messenger en Europa y pronto se convirtió en el embajador de Manychat en España. 🚀 Desde entonces, ayudó a las empresas de todo Europa a generar millones en ganancias con estrategias de marketing personalizadas y fundó The Chatbot Academy, en donde Tomás comparte su conocimiento para capacitar a profesionales en marketing conversacional y en IA.¡Descubramos más sobre el camino de Tomás con Manychat!  ¿Cómo descubriste Manychat? Tomás: Descubrí Manychat en 2017 y comencé a integrarlo a estrategias de marketing innovadoras. Esto l

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marlylactancia
Raquel C
Manychat Team Member
Raquel CManychat Community Manager
published in Chatter Matters by Manychat
Are you ready to land your dream partnership? Justin Moore tells you how! 💎

Our April guest was ​@creatorwizard, who shared everything he’s learned from years of experience in the creator space. He’s been on both sides of the coin—as a creator and as someone who runs an influencer marketing agency—so he knows what it takes to land brand partnerships and wants to empower creators of all sizes (yes, including you!) to work with their dream brands.Our favourite takeaway was Justin’s ROPE method for pitching:  Relevant: Make your pitch relevant to their current campaigns Organic: Link to organic content you’ve created about the brand Proof: Show proof you’ve delivered results for other brands Easy: Make it easy for them to say “yes” What's your dream brand to partner with—and how would you use the ROPE method to pitch them? Drop your ideas below and let's get inspired together 💡👇  If you would like to get in touch with Justin, you can do it here.See you next month!  

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Marina
Manychat Team Member
Raquel C
Manychat Team Member
Raquel CManychat Community Manager
published in Chatter Matters by Manychat
Chatter Matters: Justin Moore, the sponsorship coach behind $5M in dream brand deals

Our April guest is Justin Moore a Sponsorship Coach, author of Sponsor Magnet, and founder of Creator Wizard — a school and community that helps creators land and negotiate brand partnership deals. 🤝A full-time creator since 2014, Justin has earned over $5 million through brand sponsorships and spent seven years running an influencer marketing agency. With experience on both sides of the table, he offers insider strategies that help creators stop leaving money on the table and start closing their dream deals.His mission? To empower creators of all sizes to land 1 million paid brand partnerships by 2032. Let’s find more about Justin! 💸 How did you discover Manychat? Justin: I discovered ManyChat after seeing other creators using it on Instagram. I was looking for a way to increase conversions for our sponsors, and Manychat was the best tool for it! How do you use Manychat? J: I use Manychat primarily to make it easier for our audience to redeem our sponsors' offers or incentives. One

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Raquel C
Manychat Team Member
Raquel CManychat Community Manager
published in Chatter Matters by Manychat
Michael scaled his business with DM Automation – What’s your growth strategy?

Yesterday, we hosted the March edition of Chatter Matters with one of our super users, Michael Mocerino. We hope you found it inspiring to see how DM automation can transform an online business—just like it did for him while touring full-time as a musician. 🎸✨ Key Takeaways from the Session:You need to understanding your audience’s behavior  Replacing link stickers with keyword automations is a must to improve reach DM automation is a game-changer for lead conversion Manychat maximizes ROI—without hiring a large team  💬 We’d love to hear from you! What is your growth strategy?  Drop your thoughts in the comments below! 👇  If you would like to get in touch with Michael, you can find him here. See you next month! 

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henriquearsenio
Raquel C
Manychat Team Member
Raquel CManychat Community Manager
published in Chatter Matters by Manychat
Chatter Matters: Michael Mocerino - Building a 5-figure business on autopilot

Michael Mocerino moved from managing customer success teams in New York City’s tech scene to building a thriving online digital marketing business while pursuing his passion for music. 🎸👨‍🎤Michael launched his business and quickly grew his Instagram following to over 100,000 in three months. Manychat transformed his business, boosting sales to five figures monthly and allowing him to focus on his music while his marketing efforts run seamlessly in the background.  Let’s learn more about Michael and how he succeeded on the road! 🚌 How did you discover us? Michael: I learned about Manychat through Brock Johnson, a creator I admire and who has provided valuable insights for my social media growth. I loved the 'comment keyword' approach he was using and tested it by commenting on his posts. At the time, my goal was to boost conversion rates, save time by not spending five hours a day replying to every comment and message, and build a solid follow-up sequence to remind prospects to chec

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Raquel C
Manychat Team Member
Raquel C
Manychat Team Member
Raquel CManychat Community Manager
published in Chatter Matters by Manychat
Chatter Matters 🇧🇷: Fabio e Amanda - Como extrair o máximo da Manychat

Este mês organizamos o nosso primeiro Chatter Matters em português! Recebemos o ​@Fabio Gaulke e a Amanda Schultz membros da nossa comunidade e usuários Manychat. Podem descobrir um pouco mais sobre o trabalho deles na nossa entrevista.   Durante o nosso evento, eles falaram sobre o uso da Manychat para escalar seus negócios e aumentar o engajamento incluindo: Como melhor a interação com seguidores Exemplos de geração de leads e engajamento orgânico Versatilidade e Integração do Manychat e demostração de fluxos!  Também tem novidade sobre o feat Manychat e TikTok! 👀 Partilhem aqui outros temas que gostariam de ver na próxima edição do Chatter Matters! 

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Raquel C
Manychat Team Member
Raquel C
Manychat Team Member
Raquel CManychat Community Manager
published in Chatter Matters by Manychat
Chatter Matters: Fabio & Amanda [in Portuguese]

Este é o nosso primeiro Chatter Matters em português! Já tivemos edições em inglês e espanhol, e agora é a vez de destacar o ​@Fabio Gaulke e a Amanda Schultz.Fabio tem 20 anos de experiência em tecnologia e começou a explorar o Manychat em 2018. Em 2020, fez a transição da gestão de TI para os negócios digitais ao lado de sua esposa, Amanda, que atua no nicho de bem-estar e espiritualidade.Desde então, Manychat se tornou essencial para suas automações de captação e engajamento, ampliando o impacto do trabalho da Amanda. Fabio se especializou em estratégia de negócios, marketing digital e automações, ajudando outros negócios a crescer. 🔹 Vamos conhecer mais sobre essa jornada? 🚀 Como é que você usa o Manychat?Fabio: Hoje usamos o Manychat para várias coisas:Automação para captação e aquecimento de leads Entrega de materiais e conteúdos exclusivos Engajamento do público com quizzes e mensagens personalizadas Ofertas personalizadas, cupons e descontosO que mais gostamos é a facilidade

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Enner
Raquel C
Manychat Team Member
Raquel CManychat Community Manager
published in Chatter Matters by Manychat
Chatter Matters: Helen Nurse - Mastering WhatsApp with Manychat [Event Recording]

Hi there everyone! 👋Yesterday, we hosted our first Chatter Matters of 2025 (crazy!) with ​@Helen Nurse . Helen has over 20 years of experience running her digital agency, Capture 1, where she has combined a background in TV and media production with innovative solutions.  Joining from the UK, Helen discussed how she has mastered WhatsApp with Manychat, giving you ideas on increasing your conversations and leads in only a few steps. Watch it here:  If you would like to get in touch with Helen, here are her links: https://www.linkedin.com/in/helennurse/ https://www.instagram.com/capture1.agency/ WhatsApp demo - https://capture1.co.uk/WhatsApp-demo

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Raquel C
Manychat Team Member
Raquel C
Manychat Team Member
Raquel CManychat Community Manager
published in Chatter Matters by Manychat
Chatter Matters: Helen Nurse - From TV Production to Leading WhatsApp Strategies

Happy New Year! What’s the best way to start 2025 if it’s not by introducing our new Chatter Matters guest?! ​@Helen Nurse has over 20 years of experience running her digital agency, Capture 1, where she has combined a background in TV and media production with innovative solutions for businesses across industries. As an early adopter of Manychat’s WhatsApp features, she has spent the last two years focusing on creating effective WhatsApp strategies and customer journeys, helping businesses enhance their communications and achieve measurable success. She leads a UK-based team of Manychat specialists and is now exploring international opportunities to expand her agency’s impact. 🚀 Let’s find more about her journey with Manychat! How did you discover us?Helen: I met one of your Manychat educators at an event (Sacha Liddiard) when we were running our own event, and she persuaded me to start using Messenger automation to promote and manage the attendees' communications. She has worked for

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Raquel C
Manychat Team Member
Raquel C
Manychat Team Member
Raquel CManychat Community Manager
published in Chatter Matters by Manychat
Chatter Matters: Tomás Escobar - Aumente sus ganacias con la API de WhatsApp y la IA de Manychat

Para cerrar el año de la mejor manera posible, organizamos el primer Chatter Matters en español con uno de los primeros usuarios de Manychat en Europa. Descubre cómo ​@Tomás Escobar ingresó al mundo de la automatización en nuestra entrevista aquí:  Durante nuestro evento, Tomás se centró en cómo utiliza la API de WhatsApp y la IA de Manychat para aumentar sus ganancias, incluyendo:🦾 Cómo usar la IA de Manychat para crear interacciones importantes y adaptables con tu público.🏛️ Técnicas probadas para el mercado actual.🤖 Orientación paso a paso sobre cómo integrar la IA y la API de WhatsApp en tu estrategia de marketing.🚀 Cómo maximizar las ganancias con Manychat.Mira la grabación del evento aquí:   ¡Nos encantaría saber qué invitados o temas te gustaría ver en Chatter Matters! 

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Tomás Escobar
Raquel C
Manychat Team Member
Raquel CManychat Community Manager
published in Chatter Matters by Manychat
Chatter Matters: Miranda & Lexi - The Power Duo Helping Creators Grow on Social Media

To celebrate the third Chatter Matters month, we’re highlighting not only one user but a duet: Miranda & Lexi @Simplified Social. Miranda & Lexi are Instagram growth coaches and a social media management agency. They’re are two moms who have turned entrepreneurs and love helping creators and other entrepreneurs grow on social media. They’ve used Manychat since day 1 and believe it has helped them reach more followers and customers quicker! Let’s find out more!  How did you discover us?Miranda & Lexi: We saw big time creators using Manychat and knew if we wanted to take social media seriously, we needed DM automations. So it was a no-brainer for us! How do you use Manychat now? What are your favorite features? M & L: We love using the features from Manychat such as automated DMs from commenting a keyword to deliver free downloads to our audience, simply because it creates instant access for our audience and also establishes a line of communication in the DMs. We also lov

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Raquel C
Manychat Team Member
Raquel C
Manychat Team Member
Raquel CManychat Community Manager
published in Chatter Matters by Manychat
Chatter Matters: Miranda & Lexi - Grow Your Business with DM Automation

Hello there everyone! 👋 Another month, another amazing Chatter Matters event. This time with the amazing power duo Miranda & Lexi who have been amazingly helping creators grow on Instagram for the past year! 🌟 You can read their interview here to find more about them! During the event, Miranda & Lexi went deeper into their own Manychat experience and shared a lot of their insights including: Their growth framework How to get leads  Examples of hooks How they’re using Manychat  and much more! Watch it here:    

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Raquel C
Manychat Team Member
brunart
Manychat Team Member
brunartManychat Team Member
published in Chatter Matters by Manychat
Dicas para a sua Black Friday! [in Portuguese]

Olá, Manychatter!​Na Black Friday, transformar seguidores em clientes é mais do que um desejo – é uma oportunidade de verdade! Quer aprender o segredo por trás das automações que maximizam resultados e aumentam as vendas?Então confere a gravação do webinar que realizamos para a comunidade, com o especialista Williams Batista, que nos ensinou como usar a Manychat para transformar suas campanhas com: Cupons personalizados: Aprenda a criar mensagens com cupons personalizados com o nome do usuário, tornando suas ofertas ainda mais irresistíveis. Resgate de clientes perdidos: Descubra o recurso de "ausência de fluxo", ideal para reconquistar usuários que se perderam no meio da jornada. Coleta de dados: Saiba como coletar e salvar os dados dos usuários numa planilha do Google Sheets para acompanhar de perto os leads que estão passando pelo seu fluxo.Além do conteúdo prático, o nosso time de suporte esteve online no chat para responder as perguntas ao vivo! Não perca as próximas oportunidad

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brunart
Manychat Team Member
Raquel C
Manychat Team Member
Raquel CManychat Community Manager
published in Chatter Matters by Manychat
Chatter Matters: How Catalina delivered 700% ROI with Manychat

Hi everyone!Yesterday, we hosted our second Chatter Matters event, and this month, we rolled out the red carpet for our Super User, @cata_rendon ! ⭐Catalina shared the main learnings and the methodology she had adopted at Dominari AI for business efficiency, which includes:Segmentation Value-Driven Conversations Measurement Leveraging AIAnd shared different case studies to inspire you to start adopting some of these ideas today! Watch it all here:  We received many great questions during the Q&A, and while we couldn't address them all live, here are Catalina's responses to the ones we missed! Can you automate the product recommendations based on the answers to the quizzes? Catalina: Yes! Manychat allows you to automate product recommendations based on quiz answers by using conditional logic and scoring each response. You can assign a score to each answer, which is stored in a Custom User Field (CFU). Once the quiz is completed, these scores are added up to create a final score that

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cata_rendon
Raquel C
Manychat Team Member
Raquel CManychat Community Manager
published in Chatter Matters by Manychat
Chatter Matters: Meet Catalina Rendón, an economist & self-taught Manychat user

This month’s Chatter Matters guest is @cata_rendon! 🌞 For over 15 years, Catalina enjoyed a successful career as an executive in the tech and finance industries. She focused on creating strategies to grow businesses and sales and optimizing marketing investments for client acquisition. She also has an MBA from the Manchester Business School which has been critical to achieve her goals. Her experience includes managing over $450 million in marketing investments for American Express and overseeing operations across 23 international markets.And in 2019, Catalina co-founded Dominari AI, a leading company in conversational commerce focusing on leveraging AI-driven strategies to transform customer engagement and boost sales. Catalina is passionate about the power of artificial intelligence in reshaping brands' interactions with their customers, and we can’t wait to hear her insights on how Manychat shaped her career!  How do you use Manychat?  Catalina: I use Manychat for ALL Dominari AI’s

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cata_rendon
Raquel C
Manychat Team Member
Raquel CManychat Community Manager
published in Chatter Matters by Manychat
Chatter Matters: Meet Joren Wouters, an automation expert

Meet our first-ever Chatter Matters user in our spotlight: @Joren Wouters ! ⭐Joren is a digital marketer who, at 16 years old, embarked on a self-taught journey into the world of programming after getting inspired by Die Hard. However, the hacking wasn’t as easy as it seemed on the big screen. Complexities quickly showed, and Joren moved to web development and online marketing, discovering not only a passion but also a far more lucrative opportunity than the usual teenage jobs. It was then during his university internship five years ago that he discovered the world of chatbots. This moment completely changed his career direction and led him to create Chatimize. Chatimize started as a blog but quickly evolved into a larger educational platform, including a YouTube channel that guides users through making chatbots with Manychat.  You’re a fan of his YouTube channel?! That makes two of us! We sat (virtually) with Joren to find out more about his journey with Manychat.  How did you find Ma

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Angela Allan
Raquel C
Manychat Team Member
Raquel CManychat Community Manager
published in Chatter Matters by Manychat
Chatter Matters: Be our next speaker ⭐News

Hey Manychat Community, we’ve got something exciting brewing just for YOU! 🌟We’re thrilled to announce the launch of Chatter Matters – our brand-new series dedicated to YOU, the heartbeat of our community! Every month, we’ll be rolling out the red carpet for one of our amazing super users who has mastered the art of Manychat. 👥 What’s Chatter Matters all about?It’s a chance for you to peek behind the curtain and see how our top users are crushing it. Whether it’s game-changing strategies or success stories, our super users will be here to share it all. And who knows, maybe you could be our next featured star! 🌟 🎯 Why Should You Join?Celebrate Super Users: Meet the champions among us and learn from them. Share Knowledge: Grab invaluable tips and tricks straight from the experts. Foster Engagement: Let’s get chatting, learning, and growing together! It’s not just an event; it’s a movement. Would you like to be our next Chatter Matters speaker? Tell us your story here 

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Angela Allan
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