I am struggling to send messages to a subscribed person on instagram. I am getting the following error:
```
2025-10-14T16:58:10.921-0600 ERROR manychat/client.go:145 ManyChat API error response {"status_code": 400, "response_body": "{\"status\":\"error\",\"message\":\"Content can’t be sent to the subscriber without a message tag. Subscriber’s last interaction was over 0h ago (more than 24 hours ago)\",\"code\":3011}"}
```
As you can see, the subscribers last interaction was 0h ago. The account this is connected to is a business and verified account.
This is what the request is looking like:
```
{
"subscriber_id": "xxx",
"data": {
"version": "v2",
"content": {
"messages": [
{
"type": "text",
"text": "Hi there! "
}
]
}
}
}
```
My understanding is that it doesn’t need a message tag because it’s been 0 hours since the last interaction but I have also tried with message_tags.
The flow i currently have is
“User sends message” (I have it match with “hi”) → Set instagram opt in (i have tried without this) → Make external request
The external request returns a reply, where i try to use the API to write a new message and then send it back to manychat which fails with the above error.
I have checked that my subscriber id i am using matches the one in the UI of manychat. I am at such a loss. I have no idea what else to check.
Any help or guidance would be greatly appreciated
Thanks for reading this
Page 1 / 1

The correct documentation for Instagram is this:
https://manychat.github.io/dynamic_block_docs/channels/
If you need help setting this up feel free to book a troubleshooting call, we can get it sorted in no time!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.