Hi there,
my problem is that my Instagram automations are not being triggered, even though the page is connected.

Here’s what I’ve tried so far:

• I reconnected my Instagram account to ManyChat.

• I checked the permissions and made sure all required access was granted.

• I duplicated the automation and restarted it to test if this solved the problem.

• I generated a new automation 

• I do not have any restrictions on Instagram - already checked that 

• Despite these steps, the automations still do not work.

I already have a Support-Ticket, but no answer to my mails. 

Could someone please help me resolve this issue, since we started a launch and need the automations?

Thank you for your support!

Anne