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Hi there,

I created a flow where we first ask for the person’s name and then want to ask for their e-mail. I would like to build in something that also exists with when asking for an email, that if the entry is incorrect, for example instead of a name they add an emoji or number or even the e-mail then the automation will detect it and ask again, perhaps for 2 times or so. 

How can I add this function please? Maybe ​@Gustavo Boregio can you assist? :)

I tried to add in conditions and so, but it is not working. See screenshot below.

 

Thank you.

Mareike

Hey ​@MK_CapeTown you can’t do it with the normal First Name data collection block, since this will accept any text entry, no restrictions.

The only workaround is to add AI to it!

The person types whatever they want, and you send it to AI to determine if that’s a valid name or not. If it is, you can use the API to set the First Name (with the updateSubscriber endpoint). If it isn’t, you ask them to try again.

Hope this helps!

Hey ​@MK_CapeTown you can’t do it with the normal First Name data collection block, since this will accept any text entry, no restrictions.

The only workaround is to add AI to it!

The person types whatever they want, and you send it to AI to determine if that’s a valid name or not. If it is, you can use the API to set the First Name (with the updateSubscriber endpoint). If it isn’t, you ask them to try again.

Hope this helps!

Thanks so much, ​@Gustavo Boregio! This was a very helpful answer! 

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