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Collect email gather from Facebook automation

  • July 1, 2025
  • 6 replies
  • 48 views

Guillaume24370

Hi Manychat community. 

I have set up an automation to collect emails from Facebook and Instagram from a post. 

I was able to collect a CSV file with all the emails from Instagram, but I couldn’t do it from Facebook. 

When I ask for a CSV extract, it gives me a Google sheet file with only numbers. 

Is there anyone who know how to fix this ? 

I hope someone can help. 

 

Best answer by rodrigo_silvano

Hey, ​@Guillaume24370 

​Like ​@Joren Wouters mentioned on his last video, when you open your automation don’t click on “edit”, instead, click on the block where you collect the emails

 

 

That will pop up this information, and you need to click on “show responses”

 

You’ll see something like this:

 

All you need to do is “export .csv” and that it 🙂

 

Let me know if this helps!

6 replies

Joren Wouters
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  • Chat Genius
  • 114 replies
  • July 1, 2025

@Guillaume24370 Can you share what you created as your Facebook automation? A video helps a lot!


Guillaume24370
  • Author
  • Up-and-Comer
  • 2 replies
  • July 2, 2025

@Joren Wouters sure, here is a link to download a screen recording of what I did for Facebook. 

Thanks for your help. 

https://www.swisstransfer.com/d/74346599-24b4-44ed-abb6-99d6a3921f48

 

Joren Wouters
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  • Chat Genius
  • 114 replies
  • July 2, 2025

Guillaume24370
  • Author
  • Up-and-Comer
  • 2 replies
  • July 4, 2025

Hi Joren, 

Thank you for your help. 

Unfortunately, it’s not working, so let me be more specific in this video with sound and explanations. 

https://www.swisstransfer.com/d/e3ecd9dc-b1fe-4bc3-85ef-60c074b086b2


Joren Wouters
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  • Chat Genius
  • 114 replies
  • July 8, 2025

@Guillaume24370 The problem isn’t with the Email field, the problem is with exporting the CSV. Here is another video: https://sharing.clickup.com/clip/p/t4748501/ad810817-3135-4728-9197-cc25d7461e64/ad810817-3135-4728-9197-cc25d7461e64.webm?filename=screen-recording-2025-07-08-10%3A21.webm


rodrigo_silvano
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  • Manychat Community Moderator
  • 1002 replies
  • Answer
  • July 8, 2025

Hey, ​@Guillaume24370 

​Like ​@Joren Wouters mentioned on his last video, when you open your automation don’t click on “edit”, instead, click on the block where you collect the emails

 

 

That will pop up this information, and you need to click on “show responses”

 

You’ll see something like this:

 

All you need to do is “export .csv” and that it 🙂

 

Let me know if this helps!