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Hi Manychat community. 

I have set up an automation to collect emails from Facebook and Instagram from a post. 

I was able to collect a CSV file with all the emails from Instagram, but I couldn’t do it from Facebook. 

When I ask for a CSV extract, it gives me a Google sheet file with only numbers. 

Is there anyone who know how to fix this ? 

I hope someone can help. 

 

@Guillaume24370 Can you share what you created as your Facebook automation? A video helps a lot!


@Joren Wouters sure, here is a link to download a screen recording of what I did for Facebook. 

Thanks for your help. 

https://www.swisstransfer.com/d/74346599-24b4-44ed-abb6-99d6a3921f48

 

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