Hiiii there, some of my products are sold out, so I would absolutely love it if I could set up an automation where
- Customers can comment/reply to story/DM/... with a keyword → answers some questions in DM → get a tag for that specific product. I set that up, that is ready to go. I would like this to run for about a month to collect leads while my production runs. I don’t know exactly when it will be ready and restocked because the fulfilment and therefor inbound is outsourced.
- When the restock is here (unknown timing), I would like to target each tag at a time chosen by me & specifically so they get the information they requested about their product
Some issues:
- This will not be within the 24h time frame
- I live in Belgium so I do not have access to a paid feature to send DMs later than that
- Setting up flows to answer later seems like it’s not an option either
- Reactivating accounts within 24 hours before seems like a waste of leads because the ease is that my customers only have to signal me once.
I’m sure there’s a way that doesn’t require me answering everyone manually, but I cannot seem to find it for my current profile. Anyone got some golden advice? Better to just collect emails and roll with that? (although DMs seem much more effective?)