Hi, @apsgdds!
You could do a validation right after the trigger to check if the contact has already started the automation in other post…
You'll need to create a Tag to identify these contacts, then, right after your automation's trigger, set a condition checking if the contact has the tag:
- IF YES = Do nothing, leave that connector empty
- IF NO = add an Action block and add the created tag… then continue your flow as it is.
This will make the flow only deliver something the first time the contact triggers the automation.
Hope this helps somehow! 🙌