Skip to main content

Hi,

I’d appreciate some help.

 

Over the past month, my Facebook account has been disabled 3 times (including Instagram, Ads Manager and facebook account ).

I believe the issue might be related to my use of ManyChat automation, but I’m strictly following Meta's guidelines:

  • I only send messages to people who explicitly opt-in, by commenting a trigger word on my posts.

  • I use automation only on my business page, not personal profile.

  • I don’t send mass messages, spam, or anything aggressive.

  • My account has two-factor authentication enabled.

  • Still, the account gets disabled repeatedly, and it takes time to recover ( i need to make a selfie video of me).

​​​​​​​I have no idea what I’m doing wrong, or why Meta keeps flagging my account even though I believe I’m compliant with all policies.

Has anyone experienced this? Any advice on how to prevent this from happening again?

 

​@Dekel it would look like your personal profile is in trouble, not your Facebook page.

When the profile gets flagged, anything attached to it also gets flagged.

I had a problem like this some 4-5 years ago. During 6 weeks, I’d wake up every Monday and my account would be disabled.

It was a little after I moved from one country to another. So I believe Facebook detected suspicious activity from another country, and flagged me.

After 6 weeks it stopped, and back to normal.

I don’t have an specific answer to give you, but look at anything that could trigger Facebook’s algorithms and see if there’s a solution for it. If you have a Facebook contact, ask them and try to get their info.

And as soon as you can, add more people to your business assets as Admin - so if you get permanently locked out they still have access to the assets.

Hope this helps!

Reply


Community Terms & ConditionsCookie settings