Hello Manychat Team,
We are building a chatbot for example : restaurant
Here is our exact situation:
Bot Requirements
we want customers to browse our menu through the chatbot.
Example:
Main Category:
✔ Dosa
✔ Pizza
✔ Sandwich
✔ Juice
When the user clicks Dosa, we want to show sub-menu items like:
-
Masala Dosa
-
Cheese Dosa
-
Mysore Dosa
-
Paneer Dosa
-
Onion Dosa
And each item should be a clickable button.
When the customer clicks Masala Dosa, the bot should automatically send:
-
Name
-
Phone number
-
City
-
Food Name
…to our CRM (Corefactors) via webhook ( after asking this from a user )
The Problem We Are Facing
Manychat only allows 3 buttons per card / per message block.
This means:
❌ We cannot show all dosa items in one card
❌ Our menu list is too long
❌ When we send menu items they are going as plain text, they are not clickable
❌ User is forced to type the menu item manually, which we don’t want
This makes menu navigation very difficult.
Our Question to Manychat
We want to know if there is any way in Manychat to display more than 3 clickable options for food items like:
-
Masala Dosa
-
Cheese Dosa
-
Paneer Dosa
-
Onion Dosa
-
Tomato Dosa
-
etc.
We want buttons, not plain text, for easy customer ordering.
What We Have Tried So Far
✔ Using text card → But only 3 buttons allowed
✔ Using gallery → Still limited buttons per card
✔ Using quick replies → More options possible, but they disappear after clicking
✔ Multiple cards → Works, but becomes too long and confusing
We want to know if Manychat has:
👉 More flexible button options
👉 A list-style UI with many click options
👉 A recommended way to create long menus
Our Expected Outcome
We want:
A clean menu UI where ALL food items are clickable.
No text typing.
No limit of 3 buttons per item group.
And on click:
-
ask for name, city, food name & phone number
-
Send data to CRM
