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How to change "Send as Comment" Reply

  • September 25, 2025
  • 4 replies
  • 38 views

Levels Ulimited Mktg

So I have clicked on the “send message within 24 hours” to trigger the drop-down menu. It does not have the “send as comment” reply option. So what do I do now? Thanks in advance!

 

Best answer by Fabio Gaulke

Hi, ​@Levels Ulimited Mktg!

 

I've noticed today that they changed it to as Private Reply:

 

 

I guess the documentation is still with the old name. I will even ask support if they will keep this naming...

4 replies

Fabio Gaulke
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  • Manychat Community Moderator
  • 1404 replies
  • Answer
  • September 25, 2025

Hi, ​@Levels Ulimited Mktg!

 

I've noticed today that they changed it to as Private Reply:

 

 

I guess the documentation is still with the old name. I will even ask support if they will keep this naming...


Levels Ulimited Mktg

Hello Fabio! Thanks a lot. I’ve been on the chat over an hour and it didn’t tell me that! Have a good one, Ive gotta get this workflow going asap!!


Fabio Gaulke
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  • Manychat Community Moderator
  • 1404 replies
  • September 25, 2025

Hello Fabio! Thanks a lot. I’ve been on the chat over an hour and it didn’t tell me that! Have a good one, Ive gotta get this workflow going asap!!

Nice!!
I hope they update the documentation soon (it would also be great if it displayed a tooltip or hint). I'm feeling more people will show up with the same question… 😅


Levels Ulimited Mktg

IT WORKS!!! THANKS AGAIN!