Hello ManyChat Community,
I am encountering an issue with finding existing contacts using the API. My contacts are registered with their WhatsApp phone numbers, and I believe the system field to query is WhatsApp Phone.
How can I properly query these contacts using the API?
Thank you for your assistance!
Best answer by Gustavo Boregio
I’ve solved this in one of 2 ways:
It’s a workaround, but it gets the job done.
Hope this helps!
+6I’ve solved this in one of 2 ways:
It’s a workaround, but it gets the job done.
Hope this helps!
Thank you for your response.
However, in ManyChat, I already have a large database of subscribers, and many of them have the status "unsubscribed". I want to retrieve their ID if they contact me again.
In ManyChat, it is possible to export custom fields to system fields, but not the other way around. As a result, I cannot export system fields to custom fields to resolve the issue.
Are there any other options available?
Thank you in advance.
+6You can use Manychat’s API to extract System Fields and set them to custom fields or export them.
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