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How to Parse Webhook Response (Array of Outputs) in ManyChat

  • September 13, 2025
  • 3 replies
  • 61 views

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Hi everyone, I need help understanding how to parse a webhook response in a ManyChat workflow, especially when the response comes as an array of outputs. Could someone explain the best way to handle this or share an example?

Best answer by Gustavo Boregio

Hey ​@samar if you’re trying to parse a text JSON response (like what OpenAI will use in its replies), then you need something external.

This video is in Spanish, but it shows you how to do it:

 

3 replies

Fabio Gaulke
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  • Manychat Community Moderator
  • September 13, 2025

Hi, ​@samar!

You can map each item from your array response like this:

  • Field 1 = $.array[0]
  • Field 2 = $.array[1]
  • FIeld 3 = $.array[2]
  • ...

Gustavo Boregio
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  • Manychat Community Moderator
  • Answer
  • September 15, 2025

Hey ​@samar if you’re trying to parse a text JSON response (like what OpenAI will use in its replies), then you need something external.

This video is in Spanish, but it shows you how to do it:

 


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  • Author
  • Channel Explorer
  • September 16, 2025

@Gustavo Boregio Thank you for sharing a video. It was very helpful.

 

Please add a english subtitle in your next videos.