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Hello ManyChat Community!

I've set up Instagram automation on ManyChat to send links when users comment on my reels. The link sends successfully, but the preview isn't displaying.
 

Comparison:

Message Without Link Preview here below
 

 

 

Message With Link Preview (Expected Output): an image is visible for the same link just above the message
 

 

Seeking Your Expertise

Has anyone encountered this issue? How did you resolve it? Please help me out. Thanks in advance.

 


 

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