Hi, @Aravind98!

Link preview does (sadly) not always works properly… 

I would recommend use “Cards” to display your products. Something like this:

But, in this case, you need to include a first message with a button as reply to comment due to Meta's rules.

Hello Fabio,

Thanks a lot for helping me out, I was wondering how the below response is developed. I just commented on someone's real and this is the response with clear preview. Do you know how we can do it?

Message With Link Preview (Expected Output): an image is visible for the same link just above the message
 

@Aravind98, I did some tests and found it out:

1. Create a new automation and set a Comment Trigger.
2. Next message step: change it to "Send as Comment Reply” + delete the existing text block 

   

    

3. All the available block options will apear. Go to More and ad a Card block

   

    

4. Now you can customize the card as you wish.

   

    

This will do exactly what you are looking for.

@fabio.gaulke You are awesome! It worked. Thanks a lot. More power to you.