Skip to main content
Solved

importing old chats

  • April 9, 2025
  • 1 reply
  • 23 views
egawab

Hello,

I have an 8 years old business page with tens of thousands of previous inbox chats, is it possible to import them to many chat?

Best answer by rogerioaraujo

Hi ​@egawab ,
When you connect the Facebook channel, previous Messenger conversations are not imported into Manychat. However, you can still view them in the Meta Business Suite inbox.

View original
    Did you find this topic helpful?

    1 reply

    rogerioaraujo
    Forum|alt.badge.img+2
    • rogerioaraujo
    • Flow Scholar
    • 186 replies
    • Answer
    • April 9, 2025

    Hi ​@egawab ,
    When you connect the Facebook channel, previous Messenger conversations are not imported into Manychat. However, you can still view them in the Meta Business Suite inbox.

    egawab
    1 person likes this
    • egawab
      egawab

    Reply


    Community Terms & ConditionsCookie settings

    Cookie policy

    We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

     
    Cookie settings